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  • Joanna Newton Co-Founder of Millennial Marketer Creator of The COOLab

    Why 2026 Is Changing Everything for Digital Course Creators

    Here’s 4 proven strategies to grow your digital course business in 2026 to help navigate the shifts in the industry

    Read More Why 2026 Is Changing Everything for Digital Course CreatorsContinue

  • Chynna Benton in a green sweater, sitting at the end of her brown couch in her licing room. Her head is resting onto her fist that is propped onto the end of couch and she is softly smiling right at the camera.

    How to Make Smart Business Decisions Even When Everything Feels Like It’s Falling Apart

    An OBM’s secret weapon: How to use CTFAR to make smart business decisions when everything feels like it’s falling apart.

    Read More How to Make Smart Business Decisions Even When Everything Feels Like It’s Falling ApartContinue

  • chynna outside in the city wearing sunglasses in front of a yellow leaf fall tree

    Are Your Business Systems Actually Working? How to Measure SOP Success

    Created SOPs but not sure if they’re working? Here’s how to measure SOP success with key metrics that show if your systems are actually helping your business.

    Read More Are Your Business Systems Actually Working? How to Measure SOP SuccessContinue

  • Chynna sitting on her living room floor in front of the couch looking down at her phone.

    SOPs for Creative Entrepreneurs: How to Implement Them and Run Your Biz on Autopilot

    Tired of keeping everything in your head? Learn how to better use SOPs as a creative entrepreneur so your business can run on autopilot.

    Read More SOPs for Creative Entrepreneurs: How to Implement Them and Run Your Biz on AutopilotContinue

  • chynna walking outside down a brick home street wearing a beige shirt and wearing sunglasses

    Industry-Specific SOP Examples for Creative Entrepreneurs: Let’s Get Organized!

    Need SOPs for your creative business but don’t know where to start? Here are industry-specific examples for service-based, e-commerce, content creators, and digital product businesses.

    Read More Industry-Specific SOP Examples for Creative Entrepreneurs: Let’s Get Organized!Continue

  • Chynna holding and snuggling her grey tiger cat, Rory

    The Official Unofficial Guide to Certifications and Job Titles: Operations for Small Businesses

    Confused by OBM vs VA vs Fractional COO titles? Here’s what you actually need to know about certifications and titles in the operations space.

    Read More The Official Unofficial Guide to Certifications and Job Titles: Operations for Small BusinessesContinue

  • Chynna in the middle of the frame smiling wearing a white tshirt with her hair up standing in the middle of an outdoor basketball park

    5 Lessons I Learned in My Small Business This Year

    Personal reflections on what actually worked (and didn’t) in business this year. From AI to aesthetics to strategy, here’s what I’m taking into 2026.

    Read More 5 Lessons I Learned in My Small Business This YearContinue

  • Chynna sitting in a low lit room looking at you with a goofy and friendly smile on her face

    How to Wrap Up the Year in Your Small Business (Without Burning Out)

    Wrapping up the year doesn’t have to be chaos. Learn what to focus on to finish strong, fix what’s broken, and walk into 2026 feeling ready (not burned out).

    Read More How to Wrap Up the Year in Your Small Business (Without Burning Out)Continue

  • Chynna Benton standing in her kitchen with her laptop and coffee in hand making a funny expression

    9 Tips to Run Team Meetings You Won’t Dread

    Learn how to run productive team meetings that don’t waste time. These simple strategies will help you keep your meetings focused, efficient, and useful (really).

    Read More 9 Tips to Run Team Meetings You Won’t DreadContinue

  • Chynna sitting outside in a white t-shirt and brushing her hair from her face and smiling at the camera

    Should You Hire on Retainer? Pros & Cons for Creative Businesses

    Should you hire on retainer or per project? Compare both models to find which is the right fit for your creative online biz!

    Read More Should You Hire on Retainer? Pros & Cons for Creative BusinessesContinue

  • chynna and summer smiling at the camera at a cookiecon tradeshow

    Client Case Study: Summer Deepe, Owner of Summer’s Sweet Shoppe

    See how Summer Deepe, owner of Summer’s Sweet Shoppe, went from doing it all solo to strategic support.

    Read More Client Case Study: Summer Deepe, Owner of Summer’s Sweet ShoppeContinue

  • Chynna Benton sitting on her living room floor leaning up against her brown couch. Her left hand is placed on the couch and she is leaning on her hand.

    So You Didn’t Finish Everything on Your 2025 Goal List? Read This…

    So…you didn’t get around to all the things listed on your goal list this year? Here’s how to pivot for an even better 2026.

    Read More So You Didn’t Finish Everything on Your 2025 Goal List? Read This…Continue

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